Frequently Asked Questions
Everything you need to know about your Kopari beauty journey.
What is your shipping policy?
We offer free standard shipping on all domestic orders over $50. Orders are typically processed within 1-2 business days, and delivery usually takes 3-7 business days depending on your location.
What is your return and exchange policy?
We want you to love your glow. If you are not completely satisfied, we accept returns of lightly used products within 30 days of purchase. Please contact our support team to initiate a return label.
Are Kopari products clean and vegan?
Yes! All of our products are 100% vegan, cruelty-free, and formulated without sulfates, parabens, phthalates, or silicones. We believe in high-performance skincare that is safe for you and the planet.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress. You can also view your order status by logging into your account on our website.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and select international territories. Shipping rates and delivery times for international orders vary by destination and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and interest-free installment payments via Afterpay.